Top Menus

UK Helplines

Find services near you >

Health and mental health

Anxiety Care
Helpline and other support for people with anxiety problems, obsessive-compulsive disorders and phobias, and their carers.
020 8478 3400

Advice and counselling for young men aged 15 - 24 who are feeling depressed or anxious.
Open 5 pm - 3 am.
0800 585 858

Crisis line
Help line for people living in Greater Manchester who are in crisis which is affecting their mental health, including people with severe and/or long term mental health problems. Listening service, support, advice and information. Access to crisis accommodation via the helpline.
0808 808 2007

UK network of disability information and advice services run by people with direct experience of disability.
(01302) 310 123

Focus Line
Helpline providing support and information for anyone affected by mental health issues, including carers and families.
0800 027 2127

Health information service
Provides information on NHS services, coping with illnesses and treatments. Provides information about support groups and help lines including mental health, sexual health and those providing information relating to pregnancy/abortion.
0800 66 55 44

Help with health costs advice line
Available 09.00 - 18.00, Monday to Friday; 09.00 - 12.00, Saturday.
0800 9177711

MARCH (Mental Aftercare in Registered Care Homes)
Helpline providing advice on all aspects of mental health care, and day services for people who are, or have been, suffering from a mental disorder
01698 815400

Mental Health Helpline
0500 639000

MIND infoline
0845 766 0163

NHS Direct
0845 4647

Rethink Severe Mental Illness - National Advice Service
020 8974 6814

Helpline providing information and advice on mental health.
0845 767 8000

Sexual Health Information Line
0800 567 123

Threshold - Women and Mental Health Info line
0845 3000 0911

Women's Health
Mon-Fri 9.30am-1.30pm
0845 125 5254 (local rate)

Young Minds
Help line and other support services for parents concerned about the mental health of a baby, child or young person.
0800 018 2138

Youthline is a helpline run by young people for young people aged 14-25.
Helpline Hours:
Mon-Thurs 4pm-10pm
Friday 4pm-7pm

Helpline number- 0800 096 1425


Self harm

Bristol Crisis Service for Women
Telephone counselling for any woman in distress, with a particular focus on self-harm and self-injury.
0117 925 1119

GYL Project
Help line providing information, support and befriending to young lesbians, gay men and bisexuals, their families and friends. Support for young lesbians who self harm.
01656 649990

Help for Women in Distress
Help and support for women, especially for those who self injure. Friday & Saturday, 9 pm - 12.30 am., Sunday, 6 pm - 9 pm.
(0117) 952 1119

Project SPEAR
Telephone information and support for people whom self harm and those with stress related illness.
01793 520111

Self Harm Alliance
Volunteer run group and help line providing information and support to people affected by self harm, including friends, family and professionals who work with them.
01242 578820

Telephone counselling and other support services for individuals who self harm or attempt suicide.
028 7126 6999



020 7403 0888

Alcohol and Drug Abuse

Alcoholics Anonymous

Alcoholics Anonymous (London)
020 7833 0022

Drinkline is a national alcohol helpline providing counselling, support, advice and information.
Available 9am - 11pm Tuesday, Wednesday, Thursday and Friday 9am until 11pm on Monday evenings
0800 917 8282

0800 289 061


Violence and abuse

Anger and Stress Management Centre
Telephone advice, support and referral service on anger, conflict and stress management for young people, parents, teachers and adults with work or relationship problems.
020 8441 1153

Telephone and other domestic violence services. Support, advice, guidance and advocacy. Drop-in centre. Counselling, chaperone service. Counselling for child witnesses to domestic violence.
01942 495230

Domestic Violence/Abuse Line
Telephone information and listening service for anyone concerned about domestic violence or abuse.
0808 808 8088

Everyman Project
Helpline for anyone concerned about a man's violence. Counselling for men who want to stop their violent or abusive behaviour.
020 7737 6747

HALT Domestic Violence
0113 243 2632

Refuge's 24 hour national domestic violence helpline provides: emotional support, advice on housing, welfare rights and legal assistance, and referrals.
0808 808 9999

Wales Domestic Abuse Helpline
Support and signposting service for those who are experiencing, or have experienced domestic abuse, friends and family of those experiencing domestic abuse and information for other agencies. Open 24hours a day, offers free bilingual and confidential support to women, children and men.
0808 80 10 800.

Women and Girls Network
Telephone advice, face to face counselling, group work and complementary health services for women and girls overcoming experiences of violence - sexual, physical or emotional, recent or past. Referrals to specialist services.
020 7610 434

Women's Aid 24 Hour National Domestic Violence Helpline
Helpline for women experiencing physical, emotional or sexual violence in the home. Provide advice, information and support, and can refer callers to local refuges and emergency and temporary accommodation across England. All calls charged at local rates.
08457 023 468


General help

Careline - Crisis Telephone Helpline
(open Monday - Friday 10am-4pm and 7pm-10pm)
020 8514 1177

City of London Social Work Emergency Duty Service
(open Monday-Thursday 5.15pm-9am and at weekends from Friday 5.15pm-Monday 9am)
020 8356 2300

Connections Youth Counselling Service
01793 695255

Advice and counselling on gambling problems

London Lesbian and Gay Switchboard
020 7837 7324

Open Door - Counselling Service for Young People
Free and confidential service for under 26's.
0121 472 2071

08457 909090

Samaritan Youth Project
020 8692 5228

Telephone advice and information for those with a housing problem
0808 800 4444

Supportline provides a confidential telephone helpline offering emotional support to any individual on any issue. The helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse
020 8554 9004

The Line to What Now?
Telephone advice and information for young people aged 11-25. Subjects covered include housing, benefits, education, employment and training, family and relationships, money, sex and sexuality, health, drugs.
0800 511 111

CLS Telephone Advice Line (Community Legal Service)
Helpline offering legal advice on welfare benefits law.
0845 120 2982

Disability Law Service
Legal advice helpline for disabled people, their families and carers.
020 7791 9800

Disability Rights Commission Helpline
Helpline providing information and advice for disabled people and employers about rights and duties under the Disability Discrimination Act. Can arrange legal advice, and conciliation to help resolve disputes.
08457 622633

Legal Helpline outside office hours
0800 0834345

Liberty (The National Council for Civil Liberties)
Advice on civil rights issues including criminal justice, police complaints, public order, privacy, strip-search, censorship, access to personal files, rights of immigrants, lesbians and gay men, mental health patients, prisoners and travellers.
0845 123 2307

National Youth Advocacy Service
Information, advice and advocacy services for children and young people up to the age of 25. Legal service for any child or young person through a network of advocates and in-house solicitors.
0800 616101



National Drugs Helpline
0800 77 66 00

Birmingham Drugline
Full range of services.
0800 0561429

Breakthrough drug Awareness
Telephone information and other services on all aspects of drug use. Counselling for young drug users and their families.
0808 800 2020

City Roads Crisis Intervention
020 7278 8671 Crisis line

Offering help, hope and freedom from alcohol and drug dependency
Tel: 01747 830733

Crack Outreach Team
Help and treatment for users. Support to family and friends
(0121) 685 6722

Available 365 days a year 24 hours a day
Provides information and advice about drugs and information on local services.
0800 776600

Health Works
0800 137491

Hungerford Drug Project (Turning Point)
020 7437 3523

Narcotics Anonymous London
020 7730 0009

Advice on health and welfare aspects of drug use and the legal consequences.
020 7603 8654